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# My eSIM does not connect

If you installed the eSIM and have no internet, go through these points in order. Most cases are solved by them.

## Checklist

1. **You are in the plan's country.** The eSIM connects when the phone is at the destination of the plan you bought.
2. **The eSIM is turned on** in your phone settings (SIM or Mobile Data).
3. **It is selected as the data line.** In your mobile data settings, choose the linki eSIM for data.
4. **Data roaming is on** for that eSIM.
5. **Restart the phone**, or turn airplane mode on and off for a few seconds.
6. **Wait a couple of minutes** for the phone to find a local network.

## If it still does not connect

Message us in the chat on this page and include:

- The email you bought with.
- The country you are in.
- Your phone brand and model.

If you cannot connect within your first hour, we fix it or refund your money. A person reviews every case.