My eSIM does not connect

If you installed the eSIM and have no internet, go through these points in order. Most cases are solved by them.

Checklist

1. You are in the plan's country. The eSIM connects when the phone is at the destination of the plan you bought.
2. The eSIM is turned on in your phone settings (SIM or Mobile Data).
3. It is selected as the data line. In your mobile data settings, choose the linki eSIM for data.
4. Data roaming is on for that eSIM.
5. Restart the phone, or turn airplane mode on and off for a few seconds.
6. Wait a couple of minutes for the phone to find a local network.

If it still does not connect

Message us in the chat on this page and include:

• The email you bought with.
• The country you are in.
• Your phone brand and model.

If you cannot connect within your first hour, we fix it or refund your money. A person reviews every case.

Updated on: 07/10/2026